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TPC Tracker

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truly TPC Tracker
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Today

Check-ins

Needs tidying up

Commission

How you're doing

DatePatientClinicTreatment OutcomeCheck-inDentist outcomeCostPaidTPC
Nothing here yet.
Commission is due once the dentist outcome is Treatment Complete, the payment status is Paid in full and the invoice number is filled in. Nothing needs to be claimed — the system works it out at 1% of the total treatment cost, and a manager marks it paid.
Nothing selected
Who the team is referring to, and what happens to those patients once they get there. A dentist only appears once someone has referred to them.
No referrals recorded yet.

Reports

to

Lead activityCounted by the date the enquiry came in. Treatment value is counted by the date the treatment was finished.

Enquiries

Conversion rate

Converted as a share of every enquiry that came in.

Where the enquiries came from

No enquiries in this period.

Week by weekEvery figure on this page, period by period.

Who did not turn upEnquiries marked FTA. Cancelled and rescheduled are counted separately, above.

No-show rate

By day of the week

Which days people are most likely to miss.
DayEnquiriesMissed Rate
Pick a period of a year or less to see this.
Nobody failed to turn up in this period.

Every figure here is read live, and is scoped the same way the rest of the tracker is: a coordinator sees their own work, a manager sees the group.

Requests for a new dentist or clinic

TPCLeadsConvertedConversion Payable nowValue
This is where the dropdowns come from. Adding something here makes it available to everyone straight away. Retiring something hides it from the dropdowns but leaves every past lead exactly as it was — nothing is ever deleted.
NameStatus